Shipping
- Cost: Free shipping on every order.
- Where we ship: USA. We do not currently ship to P.O. boxes or international addresses.
- Handling time: Orders ship within 5-7 business days from Florida.
- Delivery time: Most orders arrive in [NUMBER–NUMBER] business days after shipping, using USPS or UPS.
- Tracking: You'll receive a tracking number by email as soon as your order ships.
30-day money-back guarantee
If you're not happy with your purchase, you can return it within 30 days of delivery for a full refund of the item price.
- Condition: Items must be unopened and in original condition.
- Return shipping:We provide a free prepaid return label.
- Refunds: Once we receive and inspect your return, we refund your original payment method within 3 business days. Your bank may take a few extra days to show the credit.
- How to start a return: Email rachell@legoforholiday.com with your order number. We'll reply with return instructions and the return address.
Damaged or wrong items
If your order arrives damaged, incomplete or incorrect, email us within 3 days of delivery with your order number and a photo. We'll send a replacement or a full refund at no cost to you, including shipping.
Cancellations
You can cancel an order for a full refund any time before it ships. Email us as soon as possible with your order number.